Privacy Policy & Terms and Conditions

Privacy Policy

1. Introduction

Jaago Music respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase tickets for concerts through our website, mobile application, or other services.

2. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and payment details.

Transaction Data: Details of ticket purchases, event preferences, and order history.

Technical Data: IP address, browser type, device information, and cookies.

Marketing Preferences: Subscription preferences for promotional communications.

3. How We Use Your Information

We use the information we collect to:

Process ticket purchases and provide customer support.

Send event confirmations, updates, and promotional offers.

Improve our Services and analyze customer behavior.

Comply with legal and regulatory requirements.

4. Sharing of Information

We may share your information with:

Event Organizers: To fulfill ticket purchases and facilitate event entry.

Payment Processors: To securely handle transactions.

Service Providers: To assist with marketing, analytics, and customer support.

Legal Authorities: If required by law or to protect our rights.

5. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure.

6. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information.

Opt out of marketing emails at any time.

Request restrictions on data processing in certain circumstances.

7. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time.

9. Contact Us

If you have any questions, contact us at: +918095881011

Terms & Conditions

1. Introduction

Welcome to Jaago Music. These Terms and Conditions govern your purchase and use of tickets through our website, mobile application, or other services.

2. Ticket Purchase and Delivery

All ticket sales are final and non-refundable unless otherwise stated.

Tickets are subject to availability and may be limited per customer.

Digital tickets will be delivered via email or accessible through your account.

We are not responsible for lost, stolen, or damaged tickets.

3. Event Policies

The event organizer reserves the right to deny entry for valid reasons.

Late arrivals may be subject to entry restrictions.

Reselling tickets above face value may be prohibited by law.

Event dates, times, venues, and performers are subject to change.

4. Pricing and Fees

All prices include applicable taxes and service fees.

We reserve the right to modify ticket prices and fees at any time.

Additional charges may apply and will be disclosed during checkout.

5. Cancellations and Refunds

If an event is canceled, refunds will be provided according to the event organizer’s policy.

If rescheduled, tickets may remain valid or be refundable at our discretion.

No refunds will be provided for missed events due to personal reasons.

6. Limitation of Liability

We are not responsible for any injuries, losses, or damages incurred at an event.

7. Prohibited Activities

Unauthorized reproduction, resale, or modification of tickets.

Use of bots to purchase tickets.

Violation of event venue policies.

8. Privacy and Data Protection

Your personal information is collected in accordance with our Privacy Policy.

9. Changes to These Terms

We reserve the right to update these Terms at any time.

10. Contact Us

If you have any questions, contact us at: +918095881011